Data Deletion Process

In compliance with data privacy regulations, Sensor Easy provides the following process for requesting the deletion of your data:

  1. Send an Email: Compose an email to contact@sensoreasy.com with the subject "request of data deletion."
  2. Receive Confirmation: We will send a confirmation email to your registered email address to verify your request.
  3. Validate Removal: Upon your validation of the removal, we will proceed to delete your data.
  4. Completion Time: The entire process will be completed within 30 days from the date of your initial request.
Data Types and Retention

We will delete the following types of data associated to your account:

  • Sensor data
  • Gateways data
  • Rules data
  • Events data
  • Dashboards data
  • App interactions data
  • Crash Logs data
  • Diagnostics data
  • Device informations

Any additional data that is kept or subject to a different retention period will be handled according to our privacy policy.

If you have any questions regarding this process or need further assistance, please feel free to contact us.